RESERVATION REGISTER

It is a format used by front office department for keeping the record of the requested rooms. this format is widely referred to as room reservation from. the reservation assistant is responsible to fill in this format stating the information about guests, type, quantity of rooms and special service requested. This format is mainly used to record the reservation request coming through a telephone and personal visit. The reservation data is directly recorded into the computer where the reservation system is computerized. This format will contain the following information:

1. Name of the client, nationality, and address
2. Date of arrival
3. Company's name and address
4. Type of room, rate and number desired
5. Contact address, eg telephone, fax, e- mail etc
6. Credit card number(if any)
7. Name of the person/ sources seeking reservation
8. Reservation received by
9. Total number of nights.
10. Special services required(if any).